Economy Shipping
We usually use AliExpress Standard Shipping or Registered China Post Airmail and it takes about 2-6 weeks for delivery.
Express
EMS, it takes about 5-29 days to world wide. Other carriers such as DHL, FEDEX Will take about 3-9 days.
If you want to choose Express, please tell us & we will Calculate the extra shipping costs.
We always ship to your Escrow address, so if your shipping address is not match with it, please remark when you pay by Escrow !
About Customs duties: Our shop is free shipping ,but about customs duties ,you need pay for it yourself.
According to our experience, very few customers generate additional taxes
All products in our store can be mixed!
Retail and wholesale are all welcome! The more you buy, the more discounts you getFeel free to contact us for more selections!
Any Inquiry, Please feel free to contact us, our will respond within 6-12 hours at most.
(Please go to our shop to get our contact information and email.
Your satisfaction is what we strive for! We will do our very best to achieve that goal!!
Your Positive comments are key to our business success. We kindly ask that you please
take a minute to leave us positive Comments with an overall Detailed Selling Rating (DSR) of 5.
We thank you in advance for your time and sincerely hope you are satisfied with your purchase and our service.
Should you not be satisfied with your transaction:
Please contact us immediately before leaving a Neutral or Negative feedback as we will do our very best to solve the problem to your satisfaction. Communication is often the key to resolve issues.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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