Color: Red, blue, purple, pink, gray, yellow, green,
Please choose your favorite color and size to contact customer service
Size: 55/65/75/85/95CM
45CM About 350g
55 CM About 600g
65CM About 800g
75CM About 900g
85CM About 1000g
95CM About 1200g
If you buy a yoga ball, we will give you a free air supply plug + spare air plug + air extraction + air pump
Feedback
1.Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5-stars if you are satisfied with our items and services.
2.If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
3.If you share our product link on your SNS,Itao or Facebook, we will also give your 5 OFF DISCOUNT or A GIFTfor your next order.
Shipping
2.Free Shipping For Most countries in the world
3.If you are worried that your products will be damaged due to the violent transportation of logistics, you can contact us toreinforce the packaging
4.We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country.These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
5.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
Note
1.We can not accpet the exchange the personal information or canceling after your order has been shipped.
2.We can not send your order if you have not write the phone number and post code.
Resend and Refund
1. You have 5 days to contact us and 30 days to return it from the date received. If the item is in your possession for more than 5 days, it will considered used and WE WILL NOT ISSUE A REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS. Shipping cost is bear by both seller & buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return,and your order ID.
3. We will refund you FULL AMOUNT, upon receipt of the item in its original condition and packaging with all components & accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. or, you may choose to have a replacement.
Our Guarantee
Items you received unused, undamaged and in original package.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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