Attention
-About MAINTENANCE:
Hand wash with warm water about 30degree. Do not soak for too long. Underwear is close-fitting and intimate clothing, which is easy to breed bacteria. For our health, it is recommended to change it every six months.
-About LOGISTICS:
Small Air Mail Packet usually arrives in 20-70 days.
Aliexpress Saver Shipping Way will takes about 30-50 days.
Aliexpress Standard Shipping Way will takes about 25-45 days.
Fast Express as DHL/TNT/EMS delivery time is generally 7-15 days.
-About SHIPPING:
After payment, the parcel will be sent out within 24 hours. If there is a shortage, we will notify you by email.
-About SIZE:
Fabrics of different materials have different elasticity, so different styles of the same size will have a little difference in tile size. Thank you for your understanding.
-Our community
There is such a group of girls who pursue fashion ,self-confidence and have their own unique insights on dress .
They are energetic and enthusiastic,love sports ,and like a healthy and natural body .They are advocating freedom .
Then FINETOO was born .Professional on design comfortable underwear for fashion girls .
You deserve it .
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
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