All styles are available in stock and can be shipped on the same day as the order is placed, except for special circumstances during holidays
Size reference:
M size: suitable for waist circumference of 56-72cm and weight of 40-45kg
L size: suitable for waist circumference of 60-76cm and weight of 45-50kg
XL size: suitable for waist circumference of 64-80cm and weight of 50-55kg
2XL size: suitable for waist circumference of 64-80cm and weight of 55-60kg
Material: 95% cotton+5% spandex
Style: sporty, minimalist, sexy, cute
Packaging: 1pc
Function: Breathing, traceless, breathable, fashionable, comfortable
Washing instructions: If new underwear has a mechanical odor, it is recommended to soak it in cold salt water or use specialized underwear soap to remove odor and fix color. It is strictly prohibited to use abnormal methods such as boiling and ironing at temperatures above 30 degrees Celsius
Note: Different styles and versions, even if the same size is F, may have differences in tile size. The new dark color is a normal phenomenon due to floating wool/cotton lint/floating color falling during washing during the production process. It can be washed and dried multiple times!
(Wash dark and light colors separately to avoid color mixing. Soak in salt water to fix the color)
Please pay attention!
1. The product may have a measurement error of 1-2cm. Due to lighting and personal sensory visual reasons, there may be a slight color difference in the color. Please understand~
If you are not satisfied with it, please contact us as soon as possible, and we will provide you with excellent after-sales service until you are satisfied!
If you have any suggestions for our services or products, please do not forget to leave us a five-star feedback~
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
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